About haus
Understanding your needs and making them ours
Search for your new home
With vast experience in the housing industry our goal will never change; to assist the general public and simplify the process of selling, buying, renting or managing properties with total peace of mind to our clients. We will treat your home or investment as if it was our own.
The entire team understands and has experienced the different journeys that the housing market has to offer. We have all been renters, buyers, and sellers at some point in our lives, helping us understand and sympathise with what really matters to you, as well as all the ‘frustrations’ within the process. Our goal is to make your experience as excitable as it should be, after all it is a big change in one’s life and it should be remembered.
My professional journey in the estate agency industry began in 2003 as a Trainee Sales Negotiator, I worked in North Kent and covered some parts of Greater London.
In 2009, I was offered a position in the Medway Towns and never looked back. Fast forward to September 2021, I decided to embrace this new and exciting challenge of starting an Estate Agency almost from ‘scratch’.
We have since expanded our Lettings and Property Management services as well as launching a Sales Department, to include a dedicated financial and legal services division, providing mortgage advice, conveyancing and probate services.
At haus, we’re focused on making the process of buying, selling or renting properties easier for you, the customer.
We have worked hard to develop an estate agency that provides a service a cut above the rest. We feel our ‘moto’ illustrates exactly what our intentions are – understanding your needs and making them ours – after all, an estate agency is a ‘peoples’ business where quality of service makes all the difference. We know every sale or let is different, and it’s our aim to deliver a friendly, personal and professional service at all times.
We brought together a team of like-minded professionals, some already with many years of experience in the industry and others with no experience at all, we care about you and Customer Service is paramount to our business. Each of our team members shares my vision to create an estate agency that will adjust to the evolving needs of its customers – a place where nothing is too much trouble. We’ll always go that extra mile to deliver everything you need to help you move forwards. Whether you’re selling, buying, renting or letting out your home, you need that little something extra that comes from working with an estate agent who genuinely cares.
To provide you with, extra ‘peace of mind’ we are members of UKALA – The UK Association of Lettings Agents and PRS - Property Redress Scheme.
Come and meet us and we will the pop kettle on…
Featured properties
What are our clients saying about us?
Haus EA have been managing my BTL property for a while now and no complaints. They are professional, timely and work above what's expected of them to resolve my issues.
★★★★★ Marco Calhorda
It was such a pleasure working with all the team from haus when selling our property very professional and always kept us well informed in the full process of selling and buying our new home great service will definitely 100% recommend these estate agents amazing service thank you all
★★★★★ Wayne Botten
After going to the big 4 estate agents I decided to try haus has they had been recommended to us by a friend. I am so glad I did from the moment rafike stepped into our property I knew we was in capable hands,his extensive knowledge of the property market was spot on to our requirements. From advice to valuation finally through to sale and completion haus we're in constant contact with us and kept our buyers update weekly of progress. Not to mention the house was sold in 3 days due to the clever marketing strategy, I genuinely can't recommend this agent enough and am sure they will become one of the top agents in the area with their expertise. A big thank you to rafike, tess,and Rose for making our journey through selling and purchasing the best it could of been.regards Jason and Michelle
★★★★★ jason young
Having just sold my parents property through Haus I would like to thank Rafike and his team for making the process stress free. I was kept up to date every step of the way. Their caring, thoughtful and professional service was 5* and I can highly recommend them, in fact I have. So again, thank you Rafike, Tess and Rami. X
★★★★★ Kay Maher
I recently used Haus to sell my shared ownership flat, which is know not to be a simple transaction and went on for best part of 10 months. I had an absolute nightmare with the buyer pulling out and then the chain we were in putting pressure on us to complete by a deadline. I cannot fault Rafike and his team in this process, they were there ever step of the way, finding us buyers within days and taking a lot of the stress out of the process, providing us with constant updates and chasing the chain and housing association all the time. Honestly I could not recommend them more.
Thank you for all you help, I don't think we would have moved without you.
★★★★★ Rachel Davies
Had a brilliant experience with Haus! From start to finish, Tess and Rafike were absolutely amazing - they kept in touch frequently and just made us feel so comfortable. We faced no issues whatsoever. I will 100% be using Haus again if we ever decided to move. Thank you again guys. Keep in touch!! xxx
★★★★★ Fern Davis
Team work 100%, I will like to say a big thanks to Rami, I made an incorrect translation and she made sure I got my money the next day. Haus agency is reliable and trustworthy
★★★★★ Jennifer Iredia
A very good team with the ability to multi task. They go above and beyond to offer assistance.
Rami and Ibad were very patient and provided excellent services to my family.
I would recommend this company
★★★★★ Bradley Knight
I really appreciate your help. Rami and Khan, you are amazing people. Everything went smoothly. They made sure we were updated all the time. I would highly recommend Haus estate agents. They are great.
Gabriel
★★★★★ Gom
From day one, Rafike and the team were constantly supportive and kept us up to date with every aspect of the purchase. Unlike a lot of other Estate agents, Haus genuinely do it for the customer and Rafike's happiness was plain to see when we collected our keys. Thank you Rafike and Haus, I will miss our chats! Will definitely use you again and all the best for the future!
★★★★★ Ryan Cargill
It has been a pleasure to work with Rami and her team to secure a home to rent. They were very helpful from the beginning. They are polite and patient. They took their time to explain the lease agreement and they helped with every aspect of our moving in.
★★★★★ Caroline Mahoso
**Testimonial for HAUS Estate Agents**
As a landlord with properties in the Medway area, partnering with HAUS Estate Agents has been one of the best decisions I’ve made. The service provided by Mr. Rafike and Ms. Rami is exceptional — they are not only professional but also incredibly approachable and attentive. Whenever I've encountered any issues with tenants, they have always been quick to step in and offer their help, making the entire process stress-free.
HAUS Estate has proven to be a reliable and trustworthy agency, giving me peace of mind knowing my properties are in good hands. I look forward to continuing my business with them in the future.
Best regards
Abid
★★★★★ ABID ALI
We recently had the pleasure of meeting Haus Estate Agents, who showed us round a property we were interested in. We were impressed with the professionalism, patience, and the helpful advice they provided throughout the process. Raff took the time to understand our needs and answered all our questions with great expertise. He’s positive attitude and dedication made the experience smooth and enjoyable. We are grateful for their support and would highly recommend their services to anyone looking for a knowledgeable and considerate estate agent.
★★★★★ Channelle Williams
Rafike and his team have been amazing would recommend them to everyone they are friendly and very helpful. So if your buying , selling or looking to rent haus is the way to go .
Big thank you rafike for helping us to sell our house great job as always we really appreciate it.
★★★★★ Peter Thompsett
The staff are really nice and good customer care service, Rami, Sara and Tess have been really good.
★★★★★ bosun Johnson
I found the service at Haus very freindly professional and straighforward, they kept me well informed and were transparent during the whole renting process, what can be quite an anxious time, I felt mainly at ease. I would definitely recommend there services.
★★★★★ Veniece Thomas
What an amazing service. Always felt like we were being looked after and never had to chase for anything. Rafike is so passionate about providing a fabulous service and all the staff are professional. They dealt with the whole chain and took all the worry and stress out of the whole process. Absolutely recommended!
★★★★★ Sarah Horne
Thank you Rafike and the rest of the team at Haus Estate Agents. You handled my really complicated sale brilliantly. I would highly recommend this agent and would definitely use again. Thank you for everything. You've been great.
★★★★★ Michelle Waterman
I am an estate agent who had the privilege of working with Rafike and the rest of the team. My vendors was purchasing through him and the process and communication was nothing but smooth and positive. Rafike is a very approachable person and I can highly recommended him to anyone looking to sell or buy in the Gillingham and surrounding areas. If you’re looking for a friendly and down to earth agent, contact Rafike and the team. Pleasure working with you all.
★★★★★ Amir khajedehi
Ibad and rafike showed me around a property, I felt at ease and comfortable and welcomed
They where really helpfully and gave me good advise and helped in anyway they could with any questions or queries I may of had , they where friendly and well presented professionals
Highly recommend ?
Zoe
★★★★★ Zoe Pritchard
I want to say a big Thank you to Rami and everyone at Haus, I know I was meant to write a review earlier this year but been side tracked, what can I say, firstly when I was looking for a flat to rent when no one was willing to give me one, Rami and everyone helped me secure my present Flat even with my credit record lacking behind they helped me get my flat. When I also moved in couple of months later I lost my job they were still there helping me solicit with the landlord till I got back on my feet. I will say A BIG THANK YOU for the support and help you gave and showed me, never experienced such before and I will say you guys at HAUS ESTATE AGENTS are really one of a kind and I really, deeply and sincerely appreciate everything you did for me. THANK YOU GUYS
★★★★★ Peter Sanyaolu
Thank you to Rafike and the Team at Haus! We completed a house purchase and the whole process was fantastic! Rafike clearly guided us throughout with friendliness and professionalism. All questions were answered and nothing was too trivial for Rafike. We would definitely use Haus in the future! Thank you all again!
★★★★★ Jessica C
Rafike! What a legend!! I was a Tennant with haus for over 7 years with 2 different properties and can't recommend them enough. Never had a problem with any of the team and my problems were always resolved. I have to give a special mention to raffa who went above and beyond dealing with me as a Tennant and made every part of renting with haus an absolute pleasure! Big thank you to Rafike and the team.
★★★★★ Ben Jewiss
I want to express my deep gratitude to Rami, our tenancy agent at Haus Estate. From the start, she has been exceptional professional, dedicated, and always going above and beyond to make the process smooth and stress-free.
Rami has been supportive at every step, responding quickly to queries and offering solutions when needed. Even after moving in, she remains a reliable and caring presence, truly committed to her tenants’ well-being.
We couldn’t be happier with the service from Haus Estate, thanks to Rami’s outstanding care.
★★★★★ Muhammad Faisal Munir
Couldn’t have had more of a positive experience with Haus estate agents from start to finish!
I called about a property and initially spoke with Asad, who I’d also remained in contact with throughout the whole process. He was extremely helpful and super friendly, as well as pushing me forward for viewing after I expressed how keen I was, he really made sure I was in the pipeline! Which has now turned into me successfully getting the property and picking up keys a few days ago! :) He made it a very positive experience for me and we built up a nice rapport. The same goes for Rami who was also very helpful and friendly throughout as well as professional.
I also couldn’t thank Raff enough for how lovely, helpful, kind and friendly as well as funny he has been during this process. He has been so supportive every step of the way and made it genuinely a pleasurable experience. This experience has been completely different to any other estate agents I’ve dealt with in the past, and I really cannot fault anybody here. The way they make it such a personalized experience really sets them above the rest, and usually moving is a rather stressful time especially when you have personal matters to deal with, however the positive friendly energy from everyone here made me feel excited and so positive about it all.
Thank you to every single one of you you are all amazing at what you do, and are special people! I am very grateful :)
★★★★★ Jeri Simpson
It was a pleasure working with Rami and Ibad Khan. They helped us immensely to get this lovely home. They made sure we were updated about the property and made renting process so much easier. I would highly recommend haus estate agents. They have an amazing team. ?
A A
We have just accepted an offer on our house with Raf. Raf always goes above and beyond and is always there when we have questions or queries. This is the second house we have sold with him. When we knew we wanted to sell again we knew we would go back to Raf as he helped us through a tricky sale last time.
★★★★★ Nat Russell
My husband and I came to view a property that Haus was advertising for sale and I have to say what a delightful experience. We met with Rafike who was very warm and kind. He showed us around the home and was helpful, open and honest. He was very detailed about the history of the home and left us with almost no questions to ask. It was very refreshing to be with an agent that cares about the specifics of what you’re looking for. Very very good experience.
★★★★★ Esther-James Olawusi
Thanks Rami for getting a quick house on rent . All process was smooth and easy with your help.
Thanks, PK and Family
★★★★★ pragun kudesia
I highly recommend haus Estate agents for anyone seeking not just a property, but a team that genuinely cares about their clients. Rafike was incredibly helpful and friendly and I felt he really listened to what I wanted. Thankyou
★★★★★ Hannah McCourt
I really appreciate Haus estate agent they are nice,good listener and I am amaze by the way they attend to your needs and complains especially your wants in a house.I got my apartment with their help I will recommend Haus estate agent to anyone in need of home,they are the best in Gillingham Kent so far .
Thank you so much Haus estate agent.
Tess you are a wonderful soul keep it up.❤️?. Peace
1
★★★★★ Adebukola Adeleye
First time selling a property and they made the experience smooth even with some hurdles I faced due to the type of ownership I had on my flat. Sold my property instantly, can’t believe how quick it went. Rafike is amazing always kept me informed and helped wherever he could. I couldn’t ask for anything better. I’d use them again if I hadn’t move out of the area. 10/10 for everything!!
★★★★★ Louisa Cooper-King
I don’t even know where to begin, everyone from the team are so welcoming and friendly, it is like one big family.
My fiancé and I fell in love with our property (shown to us by Rami). We knew it wasn’t going to be an easy journey but working with Rafike was a dream come true! From the moment I first spoke with him I could tell he is a bubbly character and knows what he’s talking about.
No matter the obstacle we faced, Rafike helped us overcome them and was with us every step of the way. I always felt reassured whenever I was worried - Rafike h would always do everything in his power to ensure the process went as smoothly as possible and we never doubted his expertise.
I want to say another massive thank you to Rafike and the team for your guidance, love and support!!
★★★★★ Chelsea Harrison
Rami and Ibad customer service was top notch, always willing to answer my questions and big on follow ups. Level of transparency was also high. Well done guys
★★★★★ yoosuf tolani
Words cannot express how grateful I am to have been a client of haus. Raf, Tess, and the rest of the team at haus truly are amazing people. After being grossly let down by another local estate agent I had started to lose hope that I would be able to sell my home at a market value in the current climate. It took some time but we got there in the end and I largely credit that to the team’s persistence, diligence, professionalism, and care. Thank you for everything!!
★★★★★ Zonnia Forsythe
My interaction with Haus Estate staff has been nothing short of amazing. Rafi and his team are the best! I could not have asked for better agents. They have excellent communication skills, reassuring, extremely helpful and very approachable. They made my move easy. Totally the best?.
★★★★★ Kali
Haus was fantastic every step of the way, I used them for both Lettings and for a sale and they went above and beyond compared to other estate agents I’ve used before, Rami was brilliant with any enquiries i had, keeping me updated super knowledgeable.
Would definitely use again and highly recommend
★★★★★ Patrick Tracey
I want to express my deep gratitude to Khan and Rafiqque I highly recommend this business I booked a viewing with Khan his customer service is second to none. Very politely spoken and respectful, they explained everything thoroughly couldn’t of had a more positive experience with Haus estate agent( Rainham)
I was completely impressed with their professionalism and customer service. Rafique & Khan we’re exceptionally the best and so helpful , I’m so pleased that I got to meet them
★★★★★ Marium Ibrahim
I can’t recommend Haus estate agents enough, my experience of selling my house and buying was made so easy and stress free with Rafike helping me every step of the way.
He was there to answer any questions, help with all of my paper work and explain the process and anything I needed help with.
Rafike kept me updated throughout, his whole team have great communication, and are extremely approachable and helpful.
They helped me both sell my old house, with great persistence, communication, updates and what they thought was the best approach, and helped buy my new house with ease and made it as comfortable as possible. Extremely grateful, definitely recommend!
★★★★★ Aisha Mumtaz
Me and my partner recently rented a property listed by Haus Estate Agents. Initially the process was handled by Rami who was polite, knowledgeable and did her best to answer any questions we had. As our application progressed, the final stages were handled by Rafike, one of the most charismatic gentleman I have had the pleasure of meeting. All the staff we interacted with throughout the process were incredibly friendly, and always did their best to help in any way they could. Rafike leads his team by example and made our entire experience as easy as possible, a pleasure interacting with this business and if we require property services in the future, we will be sure to speak to Haus first!
★★★★★ Reece McAllister
I am not a person that gives reviews for everything but for haus agents I really thought of giving because they really deserve it. This is my third house I am renting in UK I never experienced this much friendly and supportive people before. If you have an issue just give them a call on the next day they will definitely give you solution.
It’s been one year passed with haus agents I am really happy to continue with them
I highly recommend everyone to chose haus agents without any doubt
Thanks haus agents for supporting us and helping us.
★★★★★ Kevin Tyson